Shipping Policy

Free Shipping on Orders $49+

Flat rate $6.99 on orders under $49.

Processing Time

1-2 business days after order confirmation.

Delivery Estimates

• Standard: 5-8 business days (USPS Ground Advantage)
• Expedited: 2-3 business days — available at checkout

Order Tracking

You'll receive a tracking link via email when your order ships.

Lost Packages

Email hello@truvapets.com. We'll file a claim and send a replacement or issue a full refund.

Shipping Destinations

All 50 US states. International shipping not currently available.