Return Policy — 30-Day Guarantee
30-Day Happiness Guarantee
If your dog doesn't love it, we'll make it right.
How It Works
- Email hello@truvapets.com with your order number
- Tell us what wasn't working — we actually want to know
- We'll respond within 24 hours with next steps
- Refund processed within 3-5 business days to your original payment method
What Qualifies
- Full refund: Unopened products in original packaging within 30 days
- Partial refund: Products your dog tried but didn't work (we're reasonable)
- No return shipping required on opened consumables — we trust you
Questions? hello@truvapets.com