Return Policy — 30-Day Guarantee

30-Day Happiness Guarantee

If your dog doesn't love it, we'll make it right.

How It Works

  1. Email hello@truvapets.com with your order number
  2. Tell us what wasn't working — we actually want to know
  3. We'll respond within 24 hours with next steps
  4. Refund processed within 3-5 business days to your original payment method

What Qualifies

  • Full refund: Unopened products in original packaging within 30 days
  • Partial refund: Products your dog tried but didn't work (we're reasonable)
  • No return shipping required on opened consumables — we trust you

Questions? hello@truvapets.com